Terms of use

In effect from 29 September 2026

1. The agreement

These terms are an agreement between you and Hakob Muradyan ("we"), who provides Ory: Calorie & Recipe Coach ("Ory", "the app"). By creating an account or using the app you accept them. If you do not agree, do not use the app.

Our privacy policy explains how your data is handled and is part of this agreement.

2. Who can use Ory

• You must be 18 or older.
• You need one account per person, with a working email address, and you keep your password to yourself.
• You are responsible for what happens in your account. Tell us if you think someone else is using it.

3. Health

Ory is a tool for weight management. It is not a medical service, and nothing in it is medical advice, diagnosis or treatment.

• Calorie targets, recipes, nutrition values, restaurant suggestions and coaching messages are estimates. Many of them are written by AI and can be wrong.
• Talk to a doctor before you start if you are pregnant or breastfeeding, have diabetes, a heart, kidney or other medical condition, take medication that is affected by diet, or have or had an eating disorder.
• Allergies: Ory takes the allergies you enter into account when it writes recipes, but it cannot guarantee that a recipe is free of an allergen. Restaurant suggestions and scanned products are not checked against your allergies. Always check ingredients and labels yourself.
• Information about alcohol is there for counting calories. It is not advice to drink.
• The coaching chat is not a crisis service. If you are in danger or think about harming yourself, call your local emergency number.

You use the app's suggestions at your own judgement. Stop and see a doctor if you feel unwell.

4. Subscription and free trial

• Ory is used with a paid subscription, monthly or yearly. The price is shown in the app before you buy.
• A free trial may be offered to new subscribers. If you do not cancel at least 24 hours before the trial ends, the subscription starts and you are charged.
• Payment is taken by Apple or Google through your store account. We never see your card details.
• The subscription renews automatically for the same period and at the same price, unless you cancel at least 24 hours before the current period ends.
• To cancel, open your phone's subscription settings: on iPhone, Settings, your name, Subscriptions, Ory, Cancel subscription; on Android, Google Play, your profile picture, Payments and subscriptions, Subscriptions, Ory, Cancel. After cancelling you keep access until the period you paid for ends.
• Deleting the app or your account does not cancel the subscription.
• Refunds are decided by Apple or Google under their rules. You request one from them, not from us.
• If we change the price, you are told beforehand by the store and can cancel before the new price applies.

If you live in the European Union or the United Kingdom, you may have a legal right to withdraw from a purchase within 14 days. This right is handled by the store where you bought the subscription.

5. Fair use

Please do not:

• use the app for anything unlawful, or to harm yourself or others;
• try to get around limits, security or the subscription;
• use programs to send requests to our service, or overload it;
• copy, resell or take apart the app, except where the law allows it;
• upload photos or text that you have no right to use, or that show other people without their agreement.

To keep the service working for everyone, the number of AI requests per person per day is limited. The app tells you when you reach a limit.

6. Your content and ours

• What you enter, including your photos, stays yours. You allow us to store and process it only to provide the service to you.
• The app, its design, texts and name belong to us. We give you a personal, non-transferable right to use the app while you follow these terms.
• Recipes and plans made for you are for your personal use.

7. Changes and availability

We improve Ory continuously, so features may change, and we may end a feature or the service. If we end the service, we tell you in advance, and you can ask for a copy of your data. We try to keep the app available at all times but cannot promise it will never be interrupted.

8. Ending the agreement

• You can stop at any time by deleting your account in the app under Profile, Account, Delete account. See Delete your account.
• We may suspend or close an account that seriously or repeatedly breaks these terms. Where possible we warn you first.

9. Our responsibility

The app is provided as it is. As far as the law allows, we give no guarantee that its estimates are correct or that you will reach a particular result, and we are not liable for indirect losses or for losses that come from relying on estimates without your own judgement. Our total liability is limited to the amount you paid for Ory in the 12 months before the claim.

Nothing in these terms limits liability that cannot be limited by law, such as for intent, gross negligence, or injury to life and health, and nothing takes away the rights you have as a consumer in the country where you live.

10. Apple and Google

These terms are between you and us, not with Apple or Google. They are not responsible for the app or its content and have no duty to provide support for it. If the app fails to meet a guarantee, you may tell the store, which may refund the purchase price; beyond that the store has no further obligation. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them. You also follow the store's own terms when you use the app.

11. Changes to these terms

When we change these terms, we publish the new version here with a new date. If a change is important, we tell you in the app or by email before it takes effect. If you continue to use Ory after that date, you accept the new terms.

12. Law and disputes

If a part of these terms turns out to be invalid, the rest stays in force. Please write to us first if there is a problem; most things are solved that way. As a consumer you keep the protection of the mandatory laws of your country and can bring a claim before the courts there.

13. Contact

Hakob Muradyan
support@oryapps.com